*COVID-19 Update: Please note that most orders are experiencing shipping delays, and couriers no longer guarantee estimated shipping times. Thank you for your patience!*
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Shipping during COVID

Posted by Liisa Roberts on
Shipping during COVID

Wonderland 222 Shipping during COVIDWe wanted to take a moment to remind everyone that we are in unusual times around the globe during this pandemic and this effects many parts of our daily lives.   Fortunately, Wonderland 222 is able to remain open and operate normal business hours. Unfortunately, some aspects of our process are effected by the pandemic, one being shipping.  

Please keep in mind, orders received before 3:30pm PST (15:30) are shipped the same day; otherwise, they ship the next morning excluding Sundays. Domestic US mail is seeing delays in every class of mail.   If you purchase media mail, the cheapest rate, it usually takes longer in transit even before COVID delays.   For international customers, in general, transit time has increased the most.   We are seeing packages sit in processing centers / customs for a bit before going out. 

We can understand the frustration that it is taking more time than normal to get these orders in your hands.  Wonderland 222 is a small business trying to make its mark in the planner and notebook world during outrageous times.  We are working hard to provide quality books and quality customer service while dealing with the longer shipping times. We are reaching out asking for your patience during this time. 

We hope everyone is staying healthy and safe!

 

Liisa & Andy 

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1 comment

  • Maria Angelica Ruiz on

    As a nightly routine I journal before going to bed. I love the time to reflect and get ideas, thoughts, observations on paper. I am currently a Hobonichi A5 Avec user. I have loved it!!!
    I am digging your story and the fact it’s in English!!!

    Would you ever consider adding daily pages to your lineup? I truly enjoy the month, weeks, and daily inone book.

    I’m keeping my eye out on y’all and continue to be safe.

    Best,
    Maria Angelica

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