Shipping policy
Order Processing
All orders are processed within 1-2 business days, excluding weekends and holidays, after receiving your order confirmation email.
Please note: Depending on the volume of orders, processing times may take 3-4 business days. You will receive another notification with your tracking number when your order has shipped.
Important USPS Transit Time Notice
We do not guarantee USPS transit times. Transit times are quoted by USPS and handled by USPS. Transit times are estimated and will change based upon many variables that include, but are not limited to, current weather, distance traveled, and the location of final destination.
USPS does not guarantee Ground Advantage nor Priority Mail — only Priority Mail Express.
Pre-Orders and Mixed Orders
If your order contains both in-stock items and pre-order items, your full order will ship together once the pre-order item is ready to ship.
If you would like in-stock items to ship separately, please place a separate order or contact us before your order ships to arrange separate shipping.
Address Accuracy
Please make sure your shipping address is correct at checkout. Customers are responsible for entering the correct shipping address.
Wonderland 222 is not responsible for packages shipped to an incorrect address provided at checkout.
Domestic Shipping
| Carrier / Service | Estimated Transit Time | Rates |
|---|---|---|
| USPS | ||
| USPS Ground Advantage | 3-5 business days | Rates calculated at checkout |
| USPS Priority Mail | 2-3 business days | Rates calculated at checkout |
| USPS Priority Mail Express | 1 business day | Rates calculated at checkout |
| UPS | ||
| UPS Ground | 1-5 business days | Rates calculated at checkout |
| UPS 3 Day Select | 3 business days | Rates calculated at checkout |
*UPS does not ship to P.O. Boxes.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
International Shipping
| Carrier / Service | Estimated Transit Time | Rates |
|---|---|---|
| USPS | ||
| USPS First Class Package International | 7-21 business days | Rates calculated at checkout |
| USPS Priority Mail International | 6-10 business days | Rates calculated at checkout |
| USPS Priority Mail Express International | 3-5 business days | Rates calculated at checkout |
| DHL | ||
| DHL Express Worldwide | 2-5 business days | Rates calculated at checkout |
International Tracking
International tracking visibility may vary by country and carrier. Some USPS international packages may stop updating once they leave the United States or enter the destination country’s postal system.
Import Duties, Taxes, Fees & VAT
International orders may be subject to import duties and taxes, including VAT, which are incurred once a shipment reaches the destination country.
Wonderland 222 does not levy these fees. Wonderland 222 is not responsible for these charges if they are applied. They are your responsibility as the customer. Fees vary per country.
Returned-to-Sender Packages
Packages may be returned to us due to an incorrect address, refusal of delivery, unpaid duties or taxes, or failure to pick up a package from the carrier.
If a package is returned to us and the customer would like the package resent, the customer is responsible for any additional shipping charges required to resend the package.
If the customer does not want the package resent and the package is returned to us unopened, we will issue a refund minus the original cost of shipping. The $5 restocking fee will be waived for unopened returned-to-sender packages.
Please visit the USPS website for shipping rate information, delays, and lost package information.
Returns and Refunds
Please see our full Refunds and Return policy for return eligibility, refund details, and restocking fee information.
Shipping Responsibility Notice
We are not responsible for items lost or damaged during shipping.
Order Status
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.
Please allow 48 hours for the tracking information to become available. Also, note which email was used at time of purchase as that is the email address that will receive the shipping notification.